Introducing Tentworld, a renowned brand in the realm of outdoor adventure gear. With a commitment to providing high-quality products, Tentworld has garnered a stellar reputation among outdoor enthusiasts worldwide. Whether it's camping, hiking, or exploring the great outdoors, Tentworld offers a wide range of tents and outdoor equipment that cater to the unique needs of every adventurer. With an emphasis on durability, functionality, and innovation, Tentworld ensures that their products enhance the outdoor experience while standing the test of time. This brand prides itself on its excellent customer service, aiming to deliver exceptional satisfaction with every purchase. As a trusted name in the industry, Tentworld continues to inspire and equip individuals seeking memorable outdoor adventures.
Reviews
Just wanted to say a huge thank you to Stewart at this store! He went out of his way to phone Melissa at the Brendale store to help find what I was looking for when it unfortunately didnt arrive on time at the Warana store. 👋 His kindness & awesome customer service was outstanding & very appreciated. THANKS STEWART! …
Great Shop. Great Service. Great Range. Competitive pricing and these people will give you a smile and have a chat about your next adventure. We have purchased most of our camping gear through them over the years.
Good selection of stock, friendly without being innyour face, and seemed knowledgeable.
Very fast delivery (4 business days) despite busy pre-festive season. OzTrail Modern camping chair fantastic! Highly recommended
Very helpful staff and huge range of camping stock. In terms of Yeti, there is only drinkware, buckets and coolers.
Absolutely terrible experience. Would not refund a faulty and ineffective swag without cause or reason. A tentworld employee Scott was verbally abusive and after seeing the Swag was bad quality/not able to be used Scott demanded customer to leave the store. Terrible service do not go toTentworld
Happy to take your money but unwilling to provide service when what they sell is faulty. Product has not worked since new. First contact regarding problems with product palmed off and told to continue trouble shooting. When we arrived in store the next day we were palmed off and told to take the product to an assessor before an exchange or refund would even be entertained. Assessor then tells us it is likely to take more than 2 weeks to resolve. Refund policy erected in the store does not mention any time restrictions (it was an issue that it was outside of 2 weeks) nor the process requiring assessment from an independant business. Store policy states refund or exchange offered for faulty products, but refused. Will spend my money elsewhere in future
We’ve just had an awful experience with Tent World Warana. We needed to have an item replaced under warranty and the employee who served us was rude, arrogant and dismissive.
After reading everyone else’s reviews I’m guessing his name was Scott and this seems to be the trend for how he’s treating the customers of your store. This man should not have a job in Customer Service.
We intentionally purchased from tent world to support the smaller guys but will never visit this store again and will take our business to the bigger camping stores.
Location
282 Nicklin Way, Warana QLD 4575, Australia
Hours
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Monday
09:00 AM - 05:00 PM
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Tuesday
09:00 AM - 05:00 PM
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Wednesday
09:00 AM - 07:00 PM
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Thursday
09:00 AM - 05:00 PM
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Friday
09:00 AM - 05:00 PM
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Saturday
09:00 AM - 04:00 PM
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Sunday
09:00 AM - 04:00 PM
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